Refund and Returns Policy

Thank you for choosing Handytech.ae for your service needs. We understand that there may be situations where you need to request a refund or return a service. This policy outlines the guidelines for such situations.

Services:

• Generally, services rendered cannot be refunded. The nature of our services involves technicians using their time and expertise to complete a task. Once a service is completed, a refund cannot be issued.
• Cancellation: If you need to cancel your appointment, please do so with at least 2 hours notice to avoid a cancellation fee of AED150.
• Unsatisfactory Service: If you are unsatisfied with the service provided, please contact us within 3 days of the appointment. We will work diligently to resolve the issue to your satisfaction. If the issue cannot be resolved, we may offer a partial refund at our discretion.

Products (if applicable):

• Unused and unopened products: You may return unused and unopened products within 3 days of purchase for a full refund. Please note that you will be responsible for the return shipping costs.
• Used or opened products: Generally, we do not accept returns for used or opened products. However, we may consider returns on a case-by-case basis, with a restocking fee of up to 50% applied.

To Request a Refund or Return:

• Please contact Handytech.ae customer support by phone at +971503003215 or email at info@handytech.ae.
• Be prepared to provide your order number, a description of the issue, and any relevant photos or documentation.

Additional Information:

• We reserve the right to modify this policy at any time without prior notice.
• This policy applies to all purchases made on Handytech.ae.

Contact Us:

If you have any questions about this policy, please contact us

We appreciate your understanding and cooperation.